UCaaS and CCaaS drive disruptive advances with AI technology in these cloud-based solutions.

How AI Enhances UCaaS and CCaaS

The user experience that companies pursue is being shaped in many ways by social media platforms and smartphone applications. Companies that hold on to legacy solutions can’t possibly meet the fast-changing technology demands of the consumer accustomed to frequent updates and improvements on social platforms and apps. To match the level of user experience on […]